cPanel Questions List of Categories
Find and select a question below, click on the question to review the answer. Submit your own Question
| Q: |
What does cPanel do? |
| A: |
"The cPanel interface allows you to control, put together, and maintain a web site. The interface is split into different sections which contain the individual tasks involved with your site. For example, a task such as adding an email account will be found in the MAIL section. To access the different sections of cPanel, click on the name of the section or the graphic above the name. You will then be taken to another screen (or possibly another browser window) containing the tasks that can be accomplished in that section."
View an Online Tutorial here
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| Q: |
Can I use the File Manager in cPanel to Upload my files? |
| A: |
For your site to show up on the internet, it needs to be present in your site’s public_html directory. You can use the FILE MANAGER to upload files to this directory, and to other directories by using the Upload file(s) option.
Steps (click here to view a Tutorial of this task)
1) To access the FILE MANAGER, click on the icon above the words File Manager on the main screen of your cPanel interface.
2) Click on the words Upload File(s).
3) Click on a box marked Choose:
4) Select a file to upload from the pop-up window by clicking on it.
5) Click on the open button and the window will disappear.
6) Repeat steps 3 through 5 to prepare more files to be uploaded.
7) When the list is full or you have no more files to upload, click on Upload. You will be brought back to the FILE MANAGER in the directory you have uploaded the files to.
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| Q: |
What is the File Manager? |
| A: |
The cPanel FILE MANAGER allows you to modify the files and contents of files that are part of your website. The FILE MANAGER allows point and click uploading, editing, copying, and more. If you need access to the files that make up your website, you will need to use the FILE MANAGER.
To access the FILE MANAGER, click on the icon above the words File Manager on the main screen of your cPanel interface. (Click here to see a demo of accessing the FILE MANAGER).
View an Online Tutorial of this subject by clicking here! |
| Q: |
How do I backup my web site? |
| A: |
NEW! You can retrieve daily backups using this new feature. After logging into your cPanel look for the R1 Soft Backups or the Backup Retrieval icons and click. Once open you will see a panel on the left that allows you to open each listing in the tree (click the small + sign) until you find the file or directory you wish to restore. Mark what you would like to restore with a checkmark and click the 'Restore Selected Files' button.
After logging into your cPanel, select the Backup icon and then the 'Download a home directory' backup.
Overview
This function will allow you to download all of the files in your home directory. This can be useful to backup the html side of your site however, it will not backup dns, mysql, or other system files and settings.
A full backup will backup all files needed to restore your account if it is corrupted, deleted, or moved to another server. Generating a full backup and saving it to a remote location can be a very safe move in case of problems with your account.
This function will allow you to download all MySQL databases that are a part of your account. As these databases change frequently, you ay require to download them more often than the files in your /home directory.
Note: We cannot guarentee that your Backup files are complete and free of corruption. You should occasionally test your backups to validate their integrity.
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| Q: |
How do I view statistics from my web site? |
| A: |
You can use a preinstalled statistics application called Analog from within your cPanel. (We also give you access to another tool named Urchin which displays statistics similar to Analog) Analog produces a simple summary of all the people who have visited your site. It is fast and provides great lightweight statistics. Analog shows the people who have accessed your site during a specific month. It provides limited content but can be helpful to see where your main users are from.
Steps
1 To access the Web / FTP Stats Menu, click on the icon above the words Web / FTP Stats on the main screen of your cPanel interface.
2 Click on Analog.
3 Click on the month that you wish to view the statistics for.
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