Email Questions List of Categories
Find and select a question below, click on the question to review the answer. Submit your own Question
| Q: |
How do I create new Email accounts? |
| A: |
This is accomplished using your hosting cPanel administrator. To access your cPanel refer to the instructions or Welcome email you received after you signed up for services. From your cPanel select the Mail icon and from within the Mail section select the Manage/Add/Remove Accounts option.
Mail Settings: For POP mail Incoming server use mail.yourdomain.com For Outgoing mail server you can use your ISP to send emails or you can use mail.yourdomain.com as an Outgoing SMTP server. To use your ISP for Outgoing mail review the information you received from your ISP regarding email.
View the tutorial for this FAQ at: http://tutorials.bookfella.com/email.htm
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| Q: |
What mail settings should I use for my email application? |
| A: |
Mail Settings: For POP Incoming server use mail.yourdomain.com For SMTP Outgoing mail server you can use your ISP to send emails or you can use mail.yourdomain.com as an Outgoing SMTP server. To use your ISP for Outgoing mail review the information you received from your ISP regarding email. (Generally ISP outgoing mail servers are SMTP.yourISP.net or .com)
Mail Server: mail.yourdomain.com
Outgoing (SMTP) Server: mail.yourdomain.com
Username: you@yourdomain.com or you+yourdomain.com
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| Q: |
What is an Email Alias or Email Forwarding? |
| A: |
An Email Alias or Forwarding is an email address using your domain ( @your_domain.com ) that sends or 'forwards' emails to another designated address. In otherwords you create a Forwarding address (not an actual email account) and tell it to send email using that address to another pre-existing address. (e.g., sales@your_domain.com will go to my whatever@aol.com)
To view the Email Alias or Email Forwarding tutorial, click here!
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| Q: |
How do I configure my email application to send and receive emails from my domain? |
| A: |
You received information in your Startup Welcome email when you first signed up for services. You can receive a copy of that email by logging into our Online Customer Support system at:
http://www.bookfella.com/customers/aLogIn.php
You will need to configure your Incoming Mail server or POP3 server and your Outgoing Mail server or SMTP server. For your Outgoing Mail server we recommend you use your ISP or Internet Connection Providers SMTP server configuration. The reason for this is that many ISP's are now blocking SMTP server communications other than their own in an attempt to diminish SPAM and Security Breaches. (In our opinion this is not a good solution but we have no power over these ISP's to persude them otherwise) NOTE: To use your domain for Outgoing SMTP email you need to refer to the Startup Welcome email you received when you first signed up for hosting. If you have trouble using your domain SMTP server then it is likely your ISP is blocking that protocol. Some ISP's will allow you to request to open the SMTP port (standard Port 25) for your account, otherwise you will be forced to use your ISP's SMTP server for outgoing mail.
These are most of the known ISP's that are currently blocking the SMTP protocol:
. @Home . Adelphia . AltaVista Free Access . Alltell . Atlantic Broadband . AOL International . Ameritech . AT&T BI . AT&T Worldnet . Arch Broadband . Bell Canada . Bell Internet . Bell Sympatico . Bell South . Bell, Southwestern . Bell, Pacific / Pacbell . Bigpond . Broadwing . CableAmerica . Cableone . Cablevision . Charter . Citlink . Coax . Comcast . Consolidated Communications . Cox . DCAnet . DSLExtreme . Earthlink . Epix . Erols . Etisalat . Flashnet . Frontiernet . Fuse Dialup/NET . GTE . Highstream . IONet . Joi . Juno . Knology.net . MCI . MediaOne . Mindspring . MSN . Nebi . Netcom . Netzero . Newnorth . Newsouth - Renamed to NuVox . NuVox - Reseller of BellSouth . Optimum Online . Panix . PeoplePC . Prodigy . Quixnet . RoadRunner (New York City Area) . RCN . SBC Global . Sprynet . Speakeasy . SpeedneT . Sprint . Starpower . The-Beach . T-Mobile . uu.net . Verio . Verizon . Videotron - Canada . Worldcom . Yahoo / SBC Global . Yourlink . ZoomTown
This tutorial will show you how to configure an email account in Outlook Express - click here!
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